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SAWASDEE
& WELCOME TO PHUKETRESORT. COM
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We
are delighted at the opportunity to welcome you to PhuketResort.com.
We hope you will find all the information and services you are
looking for. However, if there is any information you need that
is not provided in PhuketResort.com please feel free
to contact us at info@phuketresort.com.
We will be on standby and ready to serve you.
To familiarize yourself to PhuketResort.com ,we are pleased
to highlight some key aspects of ourselves and our services
as follows.
1. Objective
PhuketResort.com is designed to help you organised your
travel plans, equip yourself with all the travel information
and allow you to make fast and easy hotel bookings for your
business and leisure travels.
2. Destinations
InitiallyPhuketResort.com will focus on Phuket.
3. Services & Price Control
PhuketResort.com is committed to supply you with room
and information on all hotels & resorts at negotiated & most
competitive rates. Member hotels contribute a fee to PhuketResort.com
to help the cost of maintaining the website and their webpages.
Hence, controlling the room rates offered to our visitors and
ensuring TRUE TRAVEL VALUES.
4. Presentation / Feature
PhuketResort.com presents its member hotels & resorts
with information on room rates, discounts, location, sports,
recreation, health spa, food & beverage outlets, and all other
facilities and services in pictorial form as much as possible
to provide you with a feel of its ambience.Factsheets are also
available.
5. Updates
PhuketResort.com is in constant contact with its member
hotels / resorts & suppliers. All information are official,
checked & provided by the suppliers. Regular updating on its
general information section are made by a team of professionals.
6. Enquiries
All enquiries can be made on-line and bookings can be made by
using enquiry & booking forms provided. A 24-Hour response can
be expected. All offers, discounts & packages are specially
tailored for PhuketResort.com and is applicable only
if bookings are made through PhuketResort.com.
7. Payment
There
are 2 payment systems :
(1.) Payment on arrival or upon departure by cash or credit
card.
- You
may pay directly to hotels on checking in or
upon check out.
-
A deposit may be required during the high or
peak season. Deposits are refundable only if
you cancel your booking before the specified
deadlines.
- Major
credit cards such as Visa, Mastercard, and Amex
are acceptable.
- Advance
payment are usually not required unless specified.
Refunds are applicable only if you cancel your
booking before the specified deadlines.
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(2.)
Prepayment upon booking
- Prepayment
is neccessary and can be made by :
(a). Credit card Payment
Payment by credit card can be made either by
:
(
i ) Secure credit card on-line payment
system :
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- PhuketResort.com
's on-line
payment system is absolutely
safe and is guaranteed by the Siam Commercial
Bank using the Secure Socket Layer (SSL)
protocol.
- All
credit card information are transmitted
to the bank's data transmission system
and confidentiality is guaranteed by
the Siam Commercial Bank.
- eHOTELBOOKING
will not record any credit card data.
Hence, guaranteeing no misuse of your
credit card.
- Only
Visa, Mastercard, credit cards are acceptable
through this system.
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( ii ) Credit Card Payment Form :
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- Payment
by credit
card payment form is also
acceptable.
- Please
complete the form, print it and sign
on the space provided.
- Please
fax the completed form to us at (66
2) 399-1885.
-
Besides Visa, Mastercard, credit cards,
Amex is also acceptable using this form.
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(b). Telegraphic Transfer to :
Account
Name : eINTERNETWORK
CO., Ltd.
Bank
: Thai Farmers Bank Company Limited.
Branch :
Langsuan Road.
Savings
Account : 082 -2-53164-4
Hotel Voucher
- As
soon as payment is received a Hotel
Voucher will be sent to you by e-mail.
-
It is advisable but not compulsory to
print out the Hotel Voucher for verification
on check-in.
- We
would like to advise that the name on
the voucher should be the same as appeared
in your passport which is needed for
check-in.
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Contacting us
In case of difficulties you may speak to us
by phone at 6602 744 5585 or 6602 399 4084 to
5. Please ask for Polly.
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8. Cancellation & Changes in Bookings
Cancellation
of bookings must be sent by fax only to (66 2) 399-1885. Changes
in bookings must be sent by e-mail to reservation@phuketresort.com
or by fax to 6602 399 1885. Please never send cancellation or
booking changes instructions to hotels.
PhuketResort.com will confirm your cancellation or booking
changes by e-mail once the process is completed.
DEADLINES,
CHARGES, TERMS &
CONDITIONS FOR CANCELLATION & CHANGES IN BOOKING
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- No
charge for changes in booking or cancellation order
received by PhuketResort.com at least 15 clear
working days in advance (excluding Saturdays, Sundays
and Public holidays).
- A
charge of 5 % on the total amount charged will be
applied for changes in booking or cancellation orders
received by PhuketResort.com at least 7 clear
working days in advance (excluding Saturdays, Sundays
& Public holidays).
- A
charge of 5 % on the total amount plus the cost of
the first room-night for each room booked is applied
for changes in booking cancellations made less than
7 clear working days in advance(excluding Saturdays,
Sundays & Public holidays).
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