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SAWASDEE & WELCOME TO PHUKETRESORT. COM

We are delighted at the opportunity to welcome you to PhuketResort.com. We hope you will find all the information and services you are looking for. However, if there is any information you need that is not provided in PhuketResort.com please feel free to contact us at info@phuketresort.com. We will be on standby and ready to serve you.

To familiarize yourself to PhuketResort.com ,we are pleased to highlight some key aspects of ourselves and our services as follows.

1. Objective

PhuketResort.com is designed to help you organised your travel plans, equip yourself with all the travel information and allow you to make fast and easy hotel bookings for your business and leisure travels.

2. Destinations

InitiallyPhuketResort.com will focus on Phuket.

3. Services & Price Control

PhuketResort.com is committed to supply you with room and information on all hotels & resorts at negotiated & most competitive rates. Member hotels contribute a fee to PhuketResort.com to help the cost of maintaining the website and their webpages. Hence, controlling the room rates offered to our visitors and ensuring TRUE TRAVEL VALUES.

4. Presentation / Feature

PhuketResort.com presents its member hotels & resorts with information on room rates, discounts, location, sports, recreation, health spa, food & beverage outlets, and all other facilities and services in pictorial form as much as possible to provide you with a feel of its ambience.Factsheets are also available.

5. Updates

PhuketResort.com is in constant contact with its member hotels / resorts & suppliers. All information are official, checked & provided by the suppliers. Regular updating on its general information section are made by a team of professionals.

6. Enquiries

All enquiries can be made on-line and bookings can be made by using enquiry & booking forms provided. A 24-Hour response can be expected. All offers, discounts & packages are specially tailored for PhuketResort.com and is applicable only if bookings are made through PhuketResort.com.

7. Payment

There are 2 payment systems :

(1.) Payment on arrival or upon departure by cash or credit card.

You may pay directly to hotels on checking in or upon check out.
A deposit may be required during the high or peak season. Deposits are refundable only if you cancel your booking before the specified deadlines.
Major credit cards such as Visa, Mastercard, and Amex are acceptable.
Advance payment are usually not required unless specified. Refunds are applicable only if you cancel your booking before the specified deadlines.

(2.) Prepayment upon booking

Prepayment is neccessary and can be made by :
(a). Credit card Payment

Payment by credit card can be made either by :

( i ) Secure credit card on-line payment system :

PhuketResort.com 's on-line payment system is absolutely safe and is guaranteed by the Siam Commercial Bank using the Secure Socket Layer (SSL) protocol.
All credit card information are transmitted to the bank's data transmission system and confidentiality is guaranteed by the Siam Commercial Bank.
eHOTELBOOKING will not record any credit card data. Hence, guaranteeing no misuse of your credit card.
Only Visa, Mastercard, credit cards are acceptable through this system.

( ii ) Credit Card Payment Form :

Payment by credit card payment form is also acceptable.
Please complete the form, print it and sign on the space provided.
Please fax the completed form to us at (66 2) 399-1885.
Besides Visa, Mastercard, credit cards, Amex is also acceptable using this form.

(b). Telegraphic Transfer to :

Account Name : eINTERNETWORK CO., Ltd.
Bank : Thai Farmers Bank Company Limited.
Branch : Langsuan Road.
Savings Account : 082 -2-53164-4

Hotel Voucher
As soon as payment is received a Hotel Voucher will be sent to you by e-mail.
It is advisable but not compulsory to print out the Hotel Voucher for verification on check-in.
We would like to advise that the name on the voucher
should be the same as appeared in your passport which is needed for check-in.

Contacting us
In case of difficulties you may speak to us by phone at 6602 744 5585 or 6602 399 4084 to 5. Please ask for Polly.

8. Cancellation & Changes in Bookings

Cancellation of bookings must be sent by fax only to (66 2) 399-1885. Changes in bookings must be sent by e-mail to reservation@phuketresort.com or by fax to 6602 399 1885. Please never send cancellation or booking changes instructions to hotels.
PhuketResort.com will confirm your cancellation or booking changes by e-mail once the process is completed.

DEADLINES, CHARGES, TERMS &
CONDITIONS FOR CANCELLATION & CHANGES IN BOOKING

No charge for changes in booking or cancellation order received by PhuketResort.com at least 15 clear working days in advance (excluding Saturdays, Sundays and Public holidays).
A charge of 5 % on the total amount charged will be applied for changes in booking or cancellation orders received by PhuketResort.com at least 7 clear working days in advance (excluding Saturdays, Sundays & Public holidays).
A charge of 5 % on the total amount plus the cost of the first room-night for each room booked is applied for changes in booking cancellations made less than 7 clear working days in advance(excluding Saturdays, Sundays & Public holidays).