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SAWASDEE
& WELCOME TO PHUKETRESORT. COM
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THE
A - B- C - GUIDE TO BOOKINGS
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Thank
you for your interests. We are pleased to offer you the fast
and easy A - B - C guide to bookings at Phuketresort.com
(A.) Booking / Reservation
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you have decided on your hotel/resort and services required
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- Complete
the Booking/Reservation form provided
and send it to booking@phuketresort.com.
- Make
sure you send us your e-mail address. You will get
a reply within 24 hours.
- We
would like to advise you to use the name as appeared
is your passport to avoid possible complications.
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(B.) Payment
There
are 2 payment systems :
(1.)
Payment on arrival or upon departure by cash or credit
card.
- You
may pay directly to hotels on checking in or
upon check out.
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A deposit may be required during the high or
peak season. Deposits are refundable only if
you cancel your booking before the specified
deadlines.
- Major
credit cards such as Visa, Mastercard, JCB,
SCB and Amex are acceptable.
- Advance
payment are usually not required unless specified.
Refunds are applicable only if you cancel your
booking before the specified deadlines.
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(2.)
Prepayment upon booking
- Prepayment
is neccessary and can be made by :
(a). Credit
card Payment
Payment by credit card can be made either by
:
(
i ) Secure credit card on-line payment
system :
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- Pkuketresort.com
's on-line
payment system is absolutely
safe and is guaranteed by the Siam Commercial
Bank using the Secure Socket Layer (SSL)
protocol.
- All
credit card information are transmitted
to the bank's data transmission system
and confidentiality is guaranteed by
the Siam Commercial Bank.
- Phuketresort.com
will not record any credit card data.
Hence, guaranteeing no misuse of your
credit card.
- Only
Visa, Mastercard, JCB and SCB credit
cards are acceptable through this system.
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( ii ) Credit Card Payment Form :
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- Payment
by credit
card payment form is also
acceptable.
- Please
complete the form, print it and sign
on the space provided.
- Please
fax the completed form to us at (66
2) 399-1885.
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Besides Visa, Mastercard, JCB and SCB
credit cards, Amex is also acceptable
using this form.
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(b). Telegraphic Transfer
to :
Account Name : eINTERNETWORK CO., Ltd.
Bank : Thai Farmers Bank Company Limited.
Branch : Langsuan Road.
Savings Account : 082 -2-53164-4
Swift Address No. TFBSTHBK
Attn : Sukhumvit International Trade Center
Tel : 662-2610133 Ext 708-710
Hotel Voucher
- As
soon as payment is received a Hotel
Voucher will be sent to you by e-mail.
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It is advisable but not compulsory to
print out the Hotel Voucher for verification
on check-in.
- We
would like to advise that the name on
the voucher should be the same as appeared
in your passport which is needed for
check-in.
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Contacting us
In case of difficulties you may speak to us
by phone at 6602 744 5585 or 6602 399 4084 to
5. Please ask for Polly.
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C.
Cancellation & Changes in Bookings
Cancellation
of bookings must be sent by fax only to 6602 399 1885. Changes
in bookings must be sent by e-mail to reservation@phuketresort.com
or by fax to 6602 399 1885 . Please never send cancellation
or booking changes instructions to hotels.
Phuketresort.com will confirm your cancellation
or booking changes by e-mail once the process is completed.
DEADLINES,
CHARGES, TERMS &
CONDITIONS FOR CANCELLATION & CHANGES IN BOOKING
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- No
charge for changes in booking or cancellation order
received by Phuketresort.com
at least 15 clear working days in advance (excluding
Saturdays, Sundays and Public holidays).
- A
charge of 5 % on the total amount charged will be
applied for changes in booking or cancellation orders
received by Phuketresort.com
at least
7 clear working days in advance (excluding Saturdays,
Sundays & Public holidays).
- A
charge of 5 % on the total amount plus the cost of
the first room-night for each room booked is applied
for changes in booking cancellations made less than
7 clear working days in advance(excluding Saturdays,
Sundays & Public holidays).
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